See clearly how ek999 collects, uses, and protects your personal information while keeping every process transparent.
We never sell your personal data
Not shared with third parties
Stored securely on encrypted servers
Never used without your consent
See what information is collected, why it is needed, and how the process remains transparent.
Advanced encryption and modern security controls help keep your information protected.
You can access, correct, or request deletion of your personal information.
Understand how cookies work on the site and how you can control them.
ek999 takes your privacy extremely seriously. We understand that when you share your personal information with an online platform, you are placing your trust in that organization. ek999 honours that trust with the utmost respect.
This privacy policy explains the information we collect, the reasons for collecting it, how it is used, and the safeguards applied to protect it. The same policy covers all ek999 services, including the website and mobile platform.
Our goal is to ensure that every player at ek999 can enjoy gaming with complete peace of mind — free from any concern about data theft or privacy breaches.
To operate our services, ek999 collects certain information in two primary ways — details you submit yourself and information gathered automatically through your use of the platform.
Information you provide directly:
Automatically collected data:
Summary of data collected:
| Type of data | Purpose of Collection | Retention Period |
|---|---|---|
| Identity information | Account verification | For the duration your account remains active |
| Contact Information | Notifications & support | For the duration your account remains active |
| Financial information | Payment processing | 5 years (as required by law) |
| Log Data | Security & improvement | 90 days |
| Cookie data | User experience | Session or 1 year |
ek999 processes your information only for defined and legitimate purposes, and does not use it beyond what is reasonably required.
ek999 stores data on secure, internationally certified servers, with ISO-certified data centres monitored around the clock.
If your account is closed or deleted, your data will be permanently removed once all legal retention obligations have been fulfilled.
ek999 does not sell your information or disclose it to third parties without a valid need. Data may only be shared in the limited situations listed below:
In these situations, ek999 requires relevant third parties to follow applicable international data protection standards.
ek999 uses cookies, which are small browser files that help improve and personalize your experience on the platform.
You may turn off cookies through your browser settings at any time. However, disabling essential cookies can prevent some ek999 features from working correctly.
As a ek999 user, you have defined rights regarding your personal information, and we are committed to respecting them.
You may ask to review the personal information we hold about you.
You may request correction of any inaccurate data.
Under certain conditions, you may ask us to delete your personal data.
You may object to the use of your data for specific purposes.
You may request your data in a readable, portable format.
You may restrict the processing of your data under certain circumstances.
To exercise any of these rights, please contact the ek999 support team. We are obliged to respond to your request within 30 days.
ek999 applies a strict 18+ policy and does not knowingly collect personal information from anyone under 18.
ek999 uses modern security technologies and established practices to protect your data, with security monitoring available around the clock for potential cyber threats.
In the event of a security breach, ek999 will notify all affected users within 72 hours and take prompt corrective action.
The ek999 platform works with various third-party game providers and payment gateways, and each service may operate under its own privacy policy.
ek999 may revise this privacy policy when necessary, and important changes will be communicated in a timely way.
If you have questions, complaints, or wish to exercise your privacy rights, contact ek999. These requests are handled by our Data Protection Officer (DPO) team.
You are welcome to contact us whenever needed. Protecting your privacy remains a key priority.
Supported by practical safeguards, not just promises — ek999 Ensures genuine data protection.
ek999's data protection practices follow the international ISO 27001 standard — the world's most widely recognised information security certification.
Independent third-party cybersecurity specialists regularly review ek999's security systems.
If unusual account activity is detected, ek999 will notify you promptly and take appropriate protective action.
Enjoy ek999 with privacy safeguards designed to protect your information throughout your experience. Join today.